The goal of intelligent document processing (IDP) is to help your organization make faster and more accurate decisions by applying AI to process your paperwork. This two-part series highlights the AWS AI technologies that insurance companies can use to speed up their business processes. These AI technologies can be used across insurance use cases such as claims, underwriting, customer correspondence, contracts, or handling disputes resolutions. This series focuses on a claims processing use case in the insurance industry; for more information about the fundamental concepts of the AWS IDP solution, refer to the following two-part series.
Claims processing consists of multiple checkpoints in a workflow that is required to review, verify authenticity, and determine the correct financial responsibility to adjudicate a claim. Insurance companies go through these checkpoints for claims before adjudication of the claims. If a claim successfully goes through all these checkpoints without issues, the insurance company approves

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