In parts one and two of our guide to conversation design with Amazon Lex, we discussed how to gather requirements for your conversational AI application and draft conversational flows. In this post, we help you bring all the pieces together. You’ll learn how draft an interaction model to deliver natural conversational experiences, and how to test and tune your application.
This is the final post in a series on conversational design.
How to approach conversation design: The basics (Part 1)
How to approach conversation design: Getting started with Amazon Lex (Part 2)
How to approach conversational design: Building and testing (Part 3)
Draft an interaction model
In the second post of this series, you identified some use cases that you wanted to automate and wrote sample interactions between a user and your application. In this post, we use