This is a guest post by Moovit’s Software and Cloud Architect, Sharon Dahan.
Moovit, an Intel company, is a leading Mobility as a Service (MaaS) solutions provider and creator of the top urban mobility app. Moovit serves over 1.3 billion riders in 3,500 cities around the world.
We help people everywhere get to their destination in the smoothest way possible, by combining all options for real-time trip planning and payment in one app. We provide governments, cities, transit agencies, operators, and all organizations with mobility challenges with AI-powered mobility solutions that cover planning, operations, and analytics.
In this post, we describe how Moovit built an automated pipeline to train and deploy BERT models which classify public transportation service alerts in multiple metropolitan areas using Apache Airflow and Amazon SageMaker.
The service alert challenge
One of the key features in Moovit’s urban mobility app is offering access to transit service alerts

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