Cresta Intelligence, a California-based AI startup, makes businesses radically more productive by using Expertise AI to help sales and service teams unlock their full potential. Cresta is bringing together world-renowned AI thought-leaders, engineers, and investors to create a real-time coaching and management solution that transforms sales and increases service productivity, weeks after application deployment. Cresta enables customers such as Intuit, Cox Communications, and Porsche to realize a 20% improvement in sales conversion rate, 25% greater average order value, and millions of dollars in additional annual revenue.
This post discusses Cresta’s journey as they moved from a multi-cloud environment to consolidating their machine learning (ML) workloads on AWS. It also gives a high-level view of their legacy and current training and inference architectures. Cresta chose to migrate to using Meta’s PyTorch ML framework due to its ease of use, efficiency, and enterprise adoption. This includes their use of TorchServe for ML

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