This post was guest authored by AWS Advanced Consulting Partner Quantiphi.
The mortgage industry is highly complex and largely dependent on documents for the information required across different stages in their business value chain. Day-to-day operations for mortgage underwriting, property appraisal, and mortgage insurance underwriting are heavily dependent on the comprehension of different types of documents. The slow pace of document transfer between different business units of an organization slows down the overall approval process, leading to poor customer experience.
The mortgage loan approval process usually takes multiple weeks because a multitude of user-submitted documents are scrutinized at each stage to assess the underlying risk. Organizations need the right information at the right time to increase operational efficiency and better document management.
In the wake of COVID-19, the mortgage industry is reeling under pressure to undergo a digital transformation to provide a better customer experience. Large companies are cutting down

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