Amazon Lex is a service for building conversational interfaces using voice and text. Amazon Lex provides high-quality speech recognition and language understanding capabilities. With Amazon Lex, you can add sophisticated, natural language bots to new and existing applications. Amazon Lex reduces multi-platform development efforts, allowing you to easily publish your speech or text chatbots to mobile devices and multiple chat services, like Facebook Messenger, Slack, Kik, or Twilio SMS.
Today, we added a Visual Conversation Builder (VCB) to Amazon Lex—a drag-and-drop conversation builder that allows users to interact and define bot information by manipulating visual objects. These are used to design and edit conversation flows in a no-code environment. There are three main benefits of the VCB:
It’s easier to collaborate through a single pane of glass
It simplifies conversational design and testing
It reduces code complexity
In this post, we introduce the VCB, how