Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides.
Valuable data in organizations is stored in both structured and unstructured repositories. An enterprise search solution should be able to pull together data across several structured and unstructured repositories to index and search on.
One such data repository is ServiceNow. As the foundation for all digital workflows, the ServiceNow Platform® connects people, functions, and systems across your organization. As data accumulates over time, a lot of critical information is stored in service catalogs, knowledge articles, and incidents including attachments for each entry.
We’re excited to announce that we have updated the ServiceNow connector for Amazon Kendra to add even more capabilities. In this version (V2), you can now crawl knowledge articles, service

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